These terms apply to every booking made on Freemytrip and to the Freemytrip referral rewards programme. By creating an account or making a booking you agree to them.
1. Bookings
- A seat is reserved only after the booking amount shown on the trip has been paid successfully online.
- The remaining balance must be paid by the balance due date shown in your portal and on your booking emails. Referral rewards credited to you are applied to your balance automatically.
- If the balance is not paid by the due date, we may cancel the booking under our Cancellation & Refund Policy.
- Prices are per traveller and include the services listed under “What’s included”. Anything not listed is not included.
- Travellers are responsible for valid passports, visas, permits and health requirements for their destination.
2. Payments
- Payments are processed securely by Razorpay. We do not store your card or bank details.
- Every payment generates a receipt, available in your portal and sent by email.
- Taxes and charges required by law (including TCS on overseas tour packages, where applicable) are charged as per government rules.
3. Changes to trips
We may change hotels, flights or the order of activities for reasons beyond our control (weather, airline changes, local restrictions). We will always offer an equivalent alternative or a fair adjustment.
4. Referral rewards programme
- Every account gets a personal referral link. When someone new signs up or books using your link, they are linked to you as your referral.
- When your referral pays the booking amount for a trip, a reward is created for you. The reward amount is shown on each trip (for example 20% of the trip price per traveller).
- Rewards are pending until your referral’s trip is fully paid (unless we announce otherwise) and are then credited to your Freemytrip wallet.
- Credited rewards are applied automatically to the balance of your own booked trips. Rewards left over after your trips are fully paid stay in your wallet for future bookings and, where payouts are enabled, can be withdrawn above the minimum payout amount.
- You cannot refer yourself, create multiple accounts, or use fake or misleading promotions. We may reverse rewards earned through cancelled bookings, refunds, fraud or abuse of the programme.
- Rewards have no cash value except through the payout process described above, and cannot be transferred to another account.
- We may change or end the referral programme at any time; rewards already credited will be honoured.
5. Accounts
Keep your login details safe. You are responsible for activity on your account. We may suspend accounts that break these terms.
6. Liability
We act as the organiser of the trip and work only with verified partners. We are not liable for losses caused by events beyond our reasonable control, such as natural events, strikes, airline schedule changes or government actions.
7. Contact
Questions about these terms? Contact us through the Contact page or on WhatsApp.
Last updated: 13 November 2026